Manning Group, the FSN member covering Arizona and New Mexico, recently executed an on-time/on-budget installation of a size that has become all too exceptional due to the Great Recession. The end user organization is the large Phoenix regional office of a family of insurance and financial services companies with more than 81 million policies and accounts throughout the U.S. and Canada.
GeographyMetro Phoenix, Arizona
Project EnvironmentUrban. 4 floors in each of 2 buildings
Time Frame for Field Work12 weeks
Manpower24 installers and 4 warehousemen daily
Installed Product2,000 Steelcase Avenir workstations. 50 Steelcase Series 9000 offices. 2,000 Steelcase Amia chairs. 60 conference rooms featuring Versteel tables, Allsteel chairs and Marsh whiteboards.
Working their way in phases through totally redesigned tenant space that spans four floors in each of two downtown buildings, the Manning Group team installed 70 trailer loads of predominantly Steelcase furniture. The new workplace supports approximately 2,050 employees.
The core Steelcase product set consists of 2,000 Avenir workstations, 50 Series 9000 private offices and 2,000 Amia chairs. Allsteel chairs were used in combination with Versteel tables to furnish 60 conference rooms. Lounge areas and break rooms were also included in Manning Group’s scope of work.
Adhering to a carefully devised 12-week installation plan, Manning Group fielded 24 installers daily. With activity spread throughout two buildings at the job site plus a significant amount of work going on at the warehouse, Manning Group’s project manager and lead installer were involved all day, every day during the installation period.
Limited site access posed the biggest risk to successful performance of this installation as there were no receiving docks or freight elevators at either of the buildings. However, the Manning Group project team had a good logistics plan in place and executed it effectively.
Manning Group’s Phoenix warehouse received all the furniture. A team of four warehousemen there followed a daily routine for pulling and loading product onto the carts that would be used to transport it to the actual installation points. Manning Group used its 53-foot trailers and tractor to transport the loaded carts to the job site and return empty carts to the warehouse. Using the trailers’ lift gates, the installers at the job site smoothly unloaded the carts and then distributed them to the installation points during time frames when Manning Group was scheduled to use the passenger elevators.
Comparing Manning Group’s work to earlier projects of similar scope in Atlanta, Dallas and several Midwest locations, on-site and headquarters representatives of the end user organization credited Manning Group with the most well organized installation they had so far seen.
“We especially appreciate our customers’ comments because they touched on what we think are core strengths for us,” said Jared Manning, the president, owner and founder of Manning Group. “Communication, crew organization, field performance and reporting on receipt of product are all things we strive very hard to get right every time.”